Cookie Policy

Vision Bank Cookie Policy

To provide you with quick and efficient service as well as personalize your experience and provide you with relevant information, Vision Bank Limited (the”Bank” which shall include references to “we”us” or “our“) uses cookies

Our Cookies Policy provides you with the required details to understanding what cookies are used, what information is

collected using cookies, why do we use cookies, third party cookies, retention period and how to manage your

preferences.

What is a Cookie?

Cookies are tools which are used to store and read information from your computer or internet enabled device. They are

used to help you navigate and use our website efficiently and perform certain functions which are useful to us as a

business and for the products and services that we provide you.

For What Purposes Do We Use Cookies?

We use cookies for a number of reasons some relate to the functionality of our website and others to provide you with
fast, efficient and accurate provision of services. Our purpose can be categorised as follows:

A.Website Functionality

  • Authentication and identity verification purposes;
  • Estimate our audience size and usage pattern;
  • Store information about your preferences which allows us to customise our site and enhance usability; and
  • Customizable promotional and marketing materials by offering services that are targeted to your individual interests.

B.Enhanced experience on our Website

  • Recognise you when you return to our website;
  • Enhanced security by identifying suspicious or irregular logins;
  • Complete some information on our online forms;
  • Speed up your searches; and
  • Maintain temporary Data by using what is known as session cookies to prevent Data loss during online transactions.

What Type of Cookies Do We Use?

The Cookies used on our website all fall within one of the following four categories:

A. Strictly Necessary

These Cookies are required for the operation of our website, do not require your consent and cannot be switched off.

B. Analytical / Performance

These Cookies allow us to recognise and count how you and other users visit our website and to see how you move around our website when using it.

This helps us improve the way the website works, for example, by ensuring that users are finding what they are looking for easily.

In order to use these cookies we require your consent.

C.Functionality

These Cookies are used to recognise you when you return to our website. This enables us to personalise our content to you and remember your preferences such as your choice of language or region. In order to use these cookies we require your consent.

D. Targeting

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to identify you or your device in order to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose or to inform our future marketing campaigns and target bases. In order to use these cookies we require your consent.

What Information Do We Collect Using Cookies?

  • Your usage log which includes your selection and action patterns on our website;
  • Device and connection information such as device type, browser type and IP address of the device;
  • Others such as referral URL, search keywords, browsing behaviour and interests.

Third Party Cookies

We may use trusted third party partners who set Cookies on your computer or internet enabled device depending on the
content you interact with on our website and/or the links you used to enter our website (e.g. a Cookie may be used so our
website recognises that you have used a third party link to our website in order to access an offer, discount or a particular
product or service). The Bank is not responsible or liable for any third party’s privacy/cookies practices.

Below is a table of third parties who set Cookies on our website:

Name Description
Google Analytics We use Google Analytics to track website traffic and user behavior. This helps us understand how visitors interact with our website and improve its functionality.
Google Ads Google Ads uses cookies to help us deliver targeted advertisements based on your previous visits to our site and to measure the effectiveness of our ad campaigns.
Google Search Console Google Search Console helps us understand and improve our site’s performance on Google Search. It uses cookies to collect data on how visitors use our website and how it performs in search results.
Meta Pixel We use Meta Pixel (formerly Facebook Pixel) to track conversions from Facebook ads, optimize ads, build targeted audiences for future ads, and remarket to people who have already taken some kind of action on our website.

Data Retention Period

  • The Bank will keep records of your Data for as long as necessary to fulfill the purposes for which it was collected which includes instances where it is required to do so for the performance of services, compliance with the law, enforcement of agreements or any other lawful basis as determined by the ADGM Data Protection Regulations 2021, as amended.
  • The Bank periodically reviews its Data retention practices to ensure compliance with applicable laws, regulations, and industry standards.

How to Manage Your Cookie Preferences?

  • You can change or disable your Cookie preferences at any time by […..].
  • Alternatively, most web browsers allow some control of most Cookies through the browser settings. To find out more about Cookies, including how to see what Cookies have been set, visit:

Amendments to Our Policy

We reserve the right to update this Cookies Policy from time to time by publishing the updated version on our website.
We therefore encourage you to read our Cookies Policy periodically for the most up-to-date information.

This Cookies Policy version was last updated on 1st July 2024.